Vice President, Service Operations
Toyota Financial Services
Kimberly Cockrell is vice president of services operations for Toyota Financial Services (TFS). In this role, Cockrell leads a diverse team responsible for architecting the strategic direction and providing operation support for the following disciplines: Supplier management, Workforce Management, Customer & Dealer Experience, Debt Management, Technology Innovation & Automation, Compliance, Training Development & Delivery, Knowledge Management, and Quality Assurance. She began her career at Lehman Brothers, and continued with HotJobs.com, First Data Corporation, and BearingPoint Inc., before joining Toyota in 2006. Cockrell served on the board of directors for the nonprofit Rainbow Services, and was recognized by Who’s Who in Black Dallas in both 2018 and 2019.