AGENDA

MARCH 9-11, 2020  |  OMNI SAN DIEGO

TO HELP NAVIGATE YOUR WAY THROUGH THE AGENDA, CLICK THE DATE OR EVENT BELOW TO NAVIGATE DIRECTLY TO A SPECIFIC DAY/EVENT.

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MONDAY, MARCH 9

AUTO FINANCE INNOVATION SUMMIT

8:00 AM REGISTRATION OPENS


Location: Grand Ballroom Foyer




8:30 AM - 9:30 AM NETWORKING BREAKFAST


Location: Grand Ballroom Foyer Sponsored by:




9:30 AM - 10:15 AM SESSION FIVE: PRESENTATION & FIRESIDE CHAT - A LOOK INSIDE AN INNOVATION LAB


Location: Grand Ballroom ABC Exclusive details on a startup accelerator and how it's attempting to reinvent the industry.Following the presentation, Allen Atchley will sit down to answer questions from the moderator and audience. Presenter: Allen Atchley, Vice President of Strategy and Head of the VFS Innovation Lab, Volvo Financial Services Moderator:
Nicole Casperson, Deputy Editor, Auto Finance News




10:15 AM - 10:50 AM SESSION SIX: AUTO FINANCE DEMOvation CHALLENGE


Location: Grand Ballroom ABC Demos of cool new technologies in auto finance and mobility. DEMOvation Companies: 12thTech carLABS Remitter MK Decision DEMOvation Judges: Mark Cromer, Senior Vice President & Chief Operations Technology Officer, Farm Buraeu Bank Rodrigo Suarez, Principal, INV Fintech Moderator:
Nicole Casperson , Deputy Editor, Auto Finance News Sponsored By:








12:00 PM - 1:00 PM NETWORKING LUNCHEON


Location: Grand Ballroom South Foyer Sponsored By:




2:15 PM - 3:00 PM SESSION NINE: PRESENTATION - MATCHMAKING 101: HOW TO CONSTRUCT AND MAINTAIN THE PERFECT FINTECH RELATIONSHIP


Location: Grand Ballroom ABC

  • Finding practical long-term relationships
  • Identifying partnerships that will diversify your product mix
  • How to vet startups, build strong partners and leverage APIs
Presenter: Rodrigo Suarez, Principal, INV Fintech Moderator:
Bianca Chan, Associate Editor, Auto Finance News




3:00 PM AUTO FINANCE INNOVATION SUMMIT CONCLUDES





9:25 AM WELCOMING REMARKS


Location: Grand Ballroom ABC




10:50 AM - 11:20 AM MID-MORNING BREAK


Location: Grand Ballroom Foyer Sponsored by:




1:00 PM - 1:30 PM DEMOvation JUDGING - 2020 DEMOvation WINNER ANNOUNCED


Location: Grand Ballroom ABC




11:20 AM - 12:00 PM SESSION SEVEN: AUTO FINANCE DEMOvation CHALLENGE


Demos of cool new technologies in auto finance and mobility. DEMOvation Companies: Otoz  Prodigal    VoiceOps Curu  DEMOvation Judges: Mark Cromer, Senior Vice President & Chief Operations Technology Officer, Farm Bureau Bank Rodrigo Suarez, Principal, INV Fintech Moderator: Nicole Casperson, Deputy Editor, Auto Finance News Sponsored by:




1:30 PM - 2:15 PM SESSION EIGHT: CASE STUDIES


Description: In a guided discussion, participants will take part in a roundtable session addressing two case studies on the topics of innovation and technology.

  1. You’ve been given a budget to build out your online portal/app -- what are the top 3 capabilities you want to develop? I.e. e-contracting, automatic rehash tool, online chat, accepting payments?
  2. Now that you've developed your online portal/app - your company is requiring all your dealer partners to use it, however, they are struggling to integrate it into their processes. How are you going to encourage your dealers to leverage digital capabilities that your company has invested time and money into?





 
 

TUESDAY, MARCH 10

SALES & MARKETING SUMMIT

8:00 AM REGISTRATION OPENS


Location: Grand Ballroom Foyer




8:00 AM - 9:00 AM NETWORKING BREAKFAST


Location: Grand Ballroom Foyer




9:00 AM WELCOMING REMARKS


Location: Grand Ballroom ABC




9:15 AM - 9:45 AM SESSION SEVEN: PANEL - STANDING OUT FROM THE COMPETITION: PRESENTING YOUR VALUE PROPOSITION TO ATTRACT CUSTOMERS


Location: Grand Ballroom ABC

  • Differentiating your product from competitors’ similar brands
  • Creating compelling stories to drive consumer preference
  • Tackling the changing communication dynamic
Panelist: Reggie Branch, Senior Vice President & Group Manager, BBVA Moderator:
Bianca Chan, News Editor, Auto Finance News




9:45 AM - 10:30 AM SESSION EIGHT: PRESENTATION - MAKING SUBSCRIPTION PRODUCTS WORK


Location: Grand Ballroom ABC

  • Why dealers need to take advantage of the new 'On-Demand,' 'Flexible' & 'Shared' Transportation as a Service opportunities.
  • How every dealer department profits from the MaaS & TaaS industry.
  • What's different with 'mobility' opportunities today from just a few years ago?
Presenter: Brian Allan, Senior Vice President of Strategic Partnerships, HyreCar Moderator: Joey Pizzolato, Associate Editor, Auto Finance News




10:30 AM - 10:45 AM MID-MORNING BREAK


Location: Grand Ballroom Foyer




10:45 AM - 11:15 AM SESSION NINE: PRESENTATION - THE ROLE OF SOCIAL MEDIA WITHIN MARKETING


Location: Grand Ballroom ABC

  • Managing consumer expectations on social engagement
  • Maintaining and strengthening brand reputation
  • Choosing a platform to promote your corporate culture
Presenter: Jennifer Heyman, Vice President, Social Media Team, Wells Fargo Moderator:
Joey Pizzolato, Associate Editor, Auto Finance News




11:15 AM ACCELERATE LUNCHEON


The Accelerate Networking Luncheon is open to all Accelerate participants who are registered for any of the events taking place during the Accelerate week.









 

AUTO FINANCE INNOVATION SUMMIT

1:15 PM OPENING REMARKS


Location: Grand Ballroom ABC




1:30 PM - 2:15 PM SESSION ONE: FIRESIDE CHAT


Location: Grand Ballroom Foyer Vipin Gupta, Group Vice President & Chief Information Officer for Toyota Financial Services will share insights and perspectives on key innovation trends and changes, in a dynamic one-on-one discussion. Moderator:
Nicole Casperson , Deputy Editor, Auto Finance News




2:15 PM - 2:45 PM SESSION TWO: PRESENTATION - STREAMLINING LOAN SERVICING AND COLLECTION PRACTICES


Location: Grand Ballroom ABC

  • Identifying customer contact preferences
  • Payment strategies that yield stronger returns
  • Remaining compliant with changing fintech regulations
Presenter: Armando Hidalgo, Director of Servicing, Platinum Auto Financing Moderator:
Joey Pizzolato, Associate Editor, Auto Finance News




2:45 PM - 3:15 PM AFTERNOON BREAK


Location: Grand Ballroom Foyer Sponsored By:




3:15 PM - 4:00 PM SESSION THREE: PANEL - THE ROAD AHEAD: DEVEOPING TOOLS THAT SCALE


Location: Grand Ballroom ABC

  • Developing next-gen data infrastructure
  • Establishing a product set that provides an omni-channel view
  • Identifying areas for innovation
  • Aligning technology to enhance operations and improve customer experience
Presenter: Mark Cromer, Senior Vice President & Chief Operations Technology Officer, Farm Bureau Bank Mike Logozzo, Managing Director, Americas, LMarks Moderator:
Joey Pizzolato , Associate Editor, Auto Finance News




4:00 PM - 4:30 PM SESSION FOUR: PANEL- NEW INTERACTIONS IN PAYMENTS - VOICE, TEXT, IMAGE AND BEYOND


Location: Grand Ballroom ABC

  • Should you implement a mobile-first, mobile-only strategy?
  • Tips for app development and leveraging digital wallets
  • Biometrics and new ideas for authorization
Panelist: Kimberly Cockrell, Vice President, Service Operations, Toyota Financial Services Gordon McGrath, Business Information Officer, Channels, Toyota Financial Services Moderator: Bianca Chan, News Editor, Auto Finance News




4:30 PM - 6:00 PM COCKTAIL RECEPTION & INNOVATION BAR


Location: Grand Ballroom South Foyer Attendees are invited to ask fintech "geniuses" about all things innovation during our Innovation Bar. Just like in Apple stores, we make our geniuses available to address your fintech questions and curiosities -- all during a lively cocktail reception. Innovation Bar Experts: Mark Cromer, Senior Vice President & Chief Operations Technology officer, Farm Bureau Bank Armando Hidalgo, Directo of Servicing, Platinum Auto Financing Rodrigo Suarez, Principal, INV Fintech Sponsored By:









 

WEDNESDAY, MARCH 11

AUTO FINANCE INNOVATION SUMMIT

8:00 AM REGISTRATION OPENS


Location: Grand Ballroom Foyer




8:30 AM - 9:30 AM NETWORKING BREAKFAST


Location: Grand Ballroom Foyer Sponsored by:




9:30 AM - 10:15 AM SESSION FIVE: PRESENTATION & FIRESIDE CHAT - A LOOK INSIDE AN INNOVATION LAB


Location: Grand Ballroom ABC Exclusive details on a startup accelerator and how it's attempting to reinvent the industry.Following the presentation, Allen Atchley will sit down to answer questions from the moderator and audience. Presenter: Allen Atchley, Vice President of Strategy and Head of the VFS Innovation Lab, Volvo Financial Services Moderator:
Nicole Casperson, Deputy Editor, Auto Finance News




10:15 AM - 10:50 AM SESSION SIX: AUTO FINANCE DEMOvation CHALLENGE


Location: Grand Ballroom ABC Demos of cool new technologies in auto finance and mobility. DEMOvation Companies: 12thTech carLABS Remitter MK Decision DEMOvation Judges: Mark Cromer, Senior Vice President & Chief Operations Technology Officer, Farm Buraeu Bank Rodrigo Suarez, Principal, INV Fintech Moderator:
Nicole Casperson , Deputy Editor, Auto Finance News Sponsored By:








12:00 PM - 1:00 PM NETWORKING LUNCHEON


Location: Grand Ballroom South Foyer Sponsored By:




2:15 PM - 3:00 PM SESSION NINE: PRESENTATION - MATCHMAKING 101: HOW TO CONSTRUCT AND MAINTAIN THE PERFECT FINTECH RELATIONSHIP


Location: Grand Ballroom ABC

  • Finding practical long-term relationships
  • Identifying partnerships that will diversify your product mix
  • How to vet startups, build strong partners and leverage APIs
Presenter: Rodrigo Suarez, Principal, INV Fintech Moderator:
Bianca Chan, Associate Editor, Auto Finance News




3:00 PM AUTO FINANCE INNOVATION SUMMIT CONCLUDES





9:25 AM WELCOMING REMARKS


Location: Grand Ballroom ABC




10:50 AM - 11:20 AM MID-MORNING BREAK


Location: Grand Ballroom Foyer Sponsored by:




1:00 PM - 1:30 PM DEMOvation JUDGING - 2020 DEMOvation WINNER ANNOUNCED


Location: Grand Ballroom ABC




11:20 AM - 12:00 PM SESSION SEVEN: AUTO FINANCE DEMOvation CHALLENGE


Demos of cool new technologies in auto finance and mobility. DEMOvation Companies: Otoz  Prodigal    VoiceOps Curu  DEMOvation Judges: Mark Cromer, Senior Vice President & Chief Operations Technology Officer, Farm Bureau Bank Rodrigo Suarez, Principal, INV Fintech Moderator: Nicole Casperson, Deputy Editor, Auto Finance News Sponsored by:




1:30 PM - 2:15 PM SESSION EIGHT: CASE STUDIES


Description: In a guided discussion, participants will take part in a roundtable session addressing two case studies on the topics of innovation and technology.

  1. You’ve been given a budget to build out your online portal/app -- what are the top 3 capabilities you want to develop? I.e. e-contracting, automatic rehash tool, online chat, accepting payments?
  2. Now that you've developed your online portal/app - your company is requiring all your dealer partners to use it, however, they are struggling to integrate it into their processes. How are you going to encourage your dealers to leverage digital capabilities that your company has invested time and money into?





 

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